FAQs
Tea has been enjoyed and celebrated for centuries across cultures and generations, for its natural ability to nourish, comfort, and restore balance. Unlike many of the new brews claiming functional health benefits, tea is time-tested, trusted, and safe.
Made simply from nature’s finest leaves and herbs, tea remains one of the most widely consumed and well-studied beverages in the world. Its health benefits are well known, and every cup offers a gentle, proven way to support your wellbeing naturally.
Our herbal blends are formulated with care and intention by expert medical herbalists who truly understand the healing power of plants. Each ingredient is hand-selected for its natural goodness, purity, and balance, then blended with creativity and love to achieve the perfect harmony of flavour and wellbeing.
We spent countless hours tasting, refining, and perfecting each blend, ensuring every cup feels like a moment of calm and nourishment. Our herbal teas are more than just blends; they’re a daily ritual for wellness, comfort, and joy.
To get the best flavour and maximum health benefits from your herbal tea, steep it for 8–10 minutes in 100 °C water. This allows the herbs to release their full range of natural compounds.
Here’s a tip many people don’t know: cover your tea cup while it’s steeping. This helps trap the steam and essential bioflavonoids, preserving both the aroma and the wellness benefits in every cup.
We don’t recommend re-steeping herbal tea bags if your goal is to get the full health benefits. The first steep delivers the highest concentration of nutrients and active compounds.
If you’d like to enjoy more than one cup without losing benefits, we recommend using a larger teapot rather than steeping the same tea bag multiple times. This way, you get a full, rich infusion in every cup.
When it comes to health benefits, green tea is hard to beat. It’s packed with natural antioxidants that help support your energy, boost your overall wellbeing, and protect your body from everyday stress.
All our green teas are sourced from exceptional gardens in Japan, where quality and tradition are deeply valued. The leaves are hand-picked and carefully processed to preserve their natural goodness and delicate character.
Our green teas have a soft, smooth flavour, never bitter, making them a joy to drink every day. Each blend is uniquely crafted with a gentle fruity touch, adding both refreshing taste and extra health benefits to every cup.
Loose-leaf tea is ideal for non-herbal teas such as green, black, and white tea. The leaves need room to expand and infuse properly, giving you a richer flavour and higher quality brew.
For herbal teas, both pyramid tea bags and loose leaf are excellent choices — as long as the ingredients are of high quality, you’ll enjoy a wonderful cup either way.
Our tea bags are 100% plastic-free and made from sugarcane fibre, a natural, biodegradable material. They’re safe for you and kind to the planet.
Yes, absolutely. We use only environmentally friendly materials for all our packaging. We also encourage our customers to recycle as much as possible — it’s one of the simplest and most effective ways to protect our planet.
Yes, absolutely! Customer satisfaction is our top priority.
We understand that sometimes customers may change their minds, and in those rare cases, we’re always happy to accommodate your needs and arrange a refund where applicable. Our goal is to make sure every experience with us is a positive one from the first sip to the last.